Apple in Higher Education
As an Apple Authorised Education Specialist and supplier on the Apple HE Framework (ITS6004 HW), Sync are perfectly placed to support your University with it’s adoption of Apple.
Bring Apple technology to your campus, and unlock a world of new opportunities for your staff and students. Whether you’re looking to enhance your computing, media and music departments with the latest Macs, or to bring mobility to your University with iPad – we’ve got you covered.
Apple has quickly become the industry standard in a number of fields, including education, healthcare, media, pro audio, design, and computing. In fact, looking specifically at Mac: 55% of all businesses use Mac¹. When we look at preparing students for the world of work, providing students with an education that prepares them for their chosen sector is essential.
Our team of technical, curriculum, procurement, and project management specialists can help you to fully integrate Apple technology in to your existing environment and curriculum.
Benefits of Apple Technology in Higher Education
Apple technology provides a powerful intuitive platform that empowers both students and teachers alike.When implemented into higher education institutions, Apple devices have been linked to:
Increase in graduation rate⁴
Retention rate⁴
60% decrease in total IT cost⁴
The Power of Mac
Whether you’re building a shared computer lab or enabling mobile productivity, Mac gives staff and students the tools to work efficiently and creatively.
With the M4 chip, Mac delivers fast performance, sharp graphics, and all-day battery life; perfect for everything from lectures to video editing. Built-in apps like Keynote and iMovie support content creation while compatibility with professional tools like Logic Pro and Final Cut Pro unlocks advanced creative workflows.
Mac also supports a wide range of accessibility features, allowing every learner to personalise their experience. And for IT teams, zero-touch deployment makes setup simple, saving time and reducing overhead.
The Mobility of iPad
iPad offers true mobility for staff and students, without compromising on performance. Its lightweight design, all-day battery life, and wide range of powerful apps make it the ideal learning companion whether you’re in a lecture, the library, or on the move.
Designed for productivity, iPad makes it easy to take notes, conduct research, and collaborate on the go. It works seamlessly with tools like Microsoft 365 and Google Workspace, while also supporting creative powerhouses like Adobe Photoshop. Paired with Apple Pencil, iPad becomes a versatile tool for sketching, designing, and idea generation.
Like all Apple devices, iPad includes built-in accessibility features that let users tailor the experience to their needs from vision and hearing support to mobility and learning adjustments. iPad is also easy to deploy and manage at scale, with zero-touch setup saving time, effort, and cost.
The Benefit of Choice
People do their best work when they’re equipped with the tools they love. In fact, 78% of millennial employees say that having access to their preferred technology makes them more effective.² And when given the choice, around 75% of people choose Apple.²
By adopting an employee choice programme, universities can offer staff the freedom to select the technology that suits them best, boosting satisfaction, productivity, and a sense of ownership. This approach not only supports wellbeing, but also drives innovation across teams.
Flexible finance models such as leasing or Device as a Service make it easy to implement choice while maximising value from each device. And with zero-touch deployment, new devices can be configured and provisioned without your IT team ever needing to unbox them, streamlining the entire process.
How to Buy
Apple Higher Education Framework (ITS6004 HW)
The National Framework Agreement for Products Using Apple Native Operating Systems, Associated Accessories and Services is the destination for the supply, consultancy, and support of all things Apple – including peripherals and Apple software.
Through this framework, Higher Education institutions obtain quotations from trusted suppliers across a complete range of Apple product. Orders via the framework benefit from free standard delivery – whilst also ensuring value for money.
Appointed to the framework on November 1st, 2021, Sync are able provide a range of Apple Solutions to members institutions, and their staff and students. This includes: Mac, iPad, iPhone, charging carts, docking stations, accessories, cables, software, support and training services, finance, and additional warranty and insurance cover.
Sync | University Academy 92
We partnered with University Academy 92 (UA92) to support the integration of Apple technology across their campus. The process of increased digitisation across UA92’s Old Trafford campus corresponds directly with their goal of making higher education accessible to every student, no matter their background, by providing the technology necessary to create an equitable learning environment for all.
Watch the full video now.
Bringing Apple to your Campus
Sync offer a range of services to help you bring Apple to your campus. We can work with you to support your staff, students, or technical team to ensure success.
Engage a Specialist
Our team of Education Consultants work with Universities across the UK to create tailored technology programmes, encompassing the financial, curriculum and technical elements of each project.
Get in touch to chat by email, phone, video chat, or arrange a meeting at your campus.
Apple Financial Services
We partner directly with Apple Financial Services to provide a range of different financial models to aid with your programme – including a variety of lease and payment options.
Learn how Apple Financial Services make it easier than ever to bring iPad to your Campus in a simple, cost-effective way.
Onsite and Remote Technical Support
It’s important to have someone to turn to should any technical challenges arise post-deployment. Our technicians can work onsite, or remotely to support your team.
Learn more about the different support mechanisms available to your team.
Continuing Professional Development (CPD)
A structured CPD plan is crucial to the success and impact of the project. We have worked closely with organisations from across the UK to deploy Apple, and have developed a programme to best support ongoing CPD.
Learn how our teachers can work with you to integrate Apple in to your curriculum.
Deployment Methodology and Device Management
Jamf Pro is a powerful Mobile Device Management (MDM) system – giving you control over your Apple estate, including the ability to manage devices, deploy apps, and provide self service options.
Discover how Jamf Pro could help with your University’s deployment workflow.
Apple Technical Training and Certification
As an Apple Authorised Training Provider, we offer everything from Apple Certification courses, to bespoke sessions. Courses start from just £195 exVAT.
Learn more about our technical training today by checking out our full course list.
Frequently Asked Questions
What is the Apple HE Framework (ITS6004 HW)?
The Apple HE framework is the destination for the supply, consultancy, and support of all things Apple – including peripherals and Apple software. The full name of the framework is: National Framework Agreement for Products Using Apple Native Operating Systems, Associated Accessories and Services (ITS6004 HW).
Through this framework, Higher Education institutions obtain quotations from trusted suppliers across a complete range of Apple product. Orders via the framework benefit from free standard delivery – whilst also ensuring value for money.
Appointed to the framework on November 1st, 2021, Sync are able provide a range of Apple Solutions to members institutions, and their staff and students.
This includes: Mac, iPad, iPhone, charging carts, docking stations, accessories, cables, software, support and training services, finance, and additional warranty and insurance cover. We are also able to offer ongoing maintenance services and other relevant services including asset tagging, Mobile Device Management, training and support.
You can download a copy of our Apple HE Buyers guide for more information about working with Sync under this framework.
Can I get a quotation for my University from Sync under the Apple HE Framework?
We offer Universities a number of ways to obtain quotations and order Apple technology. You can request a quotation or submit an enquiry simply with our dedicated HE team, by calling us on: 0330 159 5904, or emailing us at: he@sync-dev.co.uk
You can also obtain quotations through a number of different methods:
Talk to a Specialist >
Get in touch to chat by email, phone, video chat, or arrange a meeting at your campus.
Shop & Order Online >
Log in or sign up to access education pricing for your institution.
eProcurement Options >
Speak to our team about your eProcurement integration requirements.
Apple Trade-in >
Upgrade your tech for less, with our Apple trade-in programme.
Student & Teacher Store >
Discover our Student and Teacher store to shop and save on the latest Apple tech.
Finance & Subscription >
We’ve teamed up with Apple Financial Services to deliver a low-cost subscription model.
Can I shop online for my University under the Apple HE Framework?
In order to shop online with us, you will need to sign up for an online account. Simply head to our account sign up page, and complete the short online web form – ensuring that you select the ‘Apple HE Framework’ account type.
Once you have applied, we will verify your information, and approve your request. You will then receive an email with you new login credentials, along with the details of how to activate your account. Once activated, you will be able to shop and order online with us, using our approved Apple HE agreement pricing.
Once you have added all necessary products to your basket, you can checkout onsite using a Purchase Order number / reference. On acceptance of your order, we will provide you with instant confirmation, and a full order summary. Tracking details will then follow on dispatch, providing you with end-to-end visibility of your order.
Can I shop online as a student or member of staff?
Sync host a Student & Teacher store, that provides education discount across Apple’s full range of products. To access the Student and Teacher Store, you simply need to visit: sync-dev.co.uk/education-store
No sign up or login is required to browse the store, or to build a basket. We only require students and staff to create an account when making a purchase. Once you have added your products in to your bag, you will simply need to navigate to the bag icon, and choose ‘checkout’. This will trigger the account creation process.
Can Sync DEP my Apple devices?
As an Apple Authorised Education Specialist, we can enrol your devices in to DEP (ID: 2688490). If you would like to speak to someone about Apple Device Enrolment, you can contact us via email at he@sync-dev.co.uk
What is the warranty term of Apple devices purchased from Sync through the HE Framework?
Sync are providing all institutions with a zero-cost warranty uplift when buying Mac and iPad through the HE Framework. This takes iPad warranty from 12-months to 4-years, and Mac warranty from 12-months to 5-years. All other Apple products come with their standard 12-month manufacturer warranty.
Can Sync repair my Apple devices?
As an accredited service provider, Sync can carry out warranty and non-warranty Apple repairs on behalf of Apple. This includes AppleCare+ repairs.
To speak to our repair team about an issue, or to log a repair with us, simply get in touch…
Web: https://www.sync-dev.co.uk/about-repairs/
Email: workshop@sync-dev.co.uk
Phone: 0161 605 3838
How do I log a repair with Sync?
To speak to our repair team about an issue, or to log a repair with us, simply get in touch…
Web: https://www.sync-dev.co.uk/about-repairs/
Email: workshop@sync-dev.co.uk
Phone: 0161 605 3838
How do I report an issue with my order?
We take the upmost care in processing and delivering your order. Should an issue occur with your order however, we have dedicated teams in place to resolve the issue quickly and efficiently.
Defective On Arrival (DOA)
Sync provide member institutions with a 30-day DOA reporting period under the Apple HE Framework. To report a device as DOA, simply notify us via he@sync-dev.co.uk, providing your order number and the device’s serial number.
Invoicing and Accounts Support
Our team of administrators and finance specialists are on hand to help with any accounts support issues you may have – including obtaining up to date statements. Simply message us at accounts@sync-dev.co.uk with your query.
Support with Apple Device Enrolment (DEP)
As an Apple Authorised Education Specialist, we can enrol your devices in to DEP (ID: 2688490). If, for any reason, you notice an issue with an enrolment, you can contact us via he@sync-dev.co.uk
Do Sync offer evaluation and rental products under the Apple HE Framework?
Evaluation Product Bank
Sync operates a large scale Apple hardware bank, with devices available for demonstration and evaluation purposes as required.
At any one time, this can include 500+ current- generation Apple branded items spanning 130+ Apple individual products / product variants, all of which are available to loan for evaluation purposes.
This includes iMac, Mac mini, MacBook Pro, MacBook Air, iPad, iPad mini, iPad Air, iPad Pro, iPhone, Apple TV, and accessories.
Devices are checked prior to loan, and when returning from loan. This includes:
- Logging the serial number of the device
- Ensuring that the machine boots, and functions correctly
- Ensuring that the Machine is running a patch supported OS
- Ensuring that the machine has been data-wiped
- Ensuring that cosmetic marks and damages have been recorded
Product Rental
Looking to rent Apple devices for a fixed project, term, or requirement? We are able to provide rental services across a huge range of Apple products and specifications.
Rental fees are issued on a 30-day period, and the cost of rental is based on the current value of the opened device, divided by twelve. Rental for an iPad Air with Wifi and 64GB storage for example would be £29.86 exVAT.
Should the rental equipment become lost or damaged during the course of the rental period, the customer is liable to pay the cost of the unit.
Where the device is lost, the customer will be liable for a fixed cost fee for the unit (monthly rental cost x 12), in addition to the rental fees paid to that point.
Where the device becomes damaged, the customer should make no attempt to repair the device, but instead submit it to either Sync or Apple for repair – the customer will be liable for the cost of this repair.
Speak to a specialist today...
Get in touch with our education team about the right solution for your institution.
0161 605 3838 | education@sync-dev.co.uk
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* Available on qualifying Mac and iPad devices purchased by Universities under the Apple HE Framework agreement (ITS6004 HW). Terms and conditions apply.
- Source: https://www.parallels.com/blogs/mac-survey/
- Sources: Tech.pinions / Creative Strategies — “Millennials will Drive the Digital Transformation of the Workplace”, “The 2015 Millennials Majority Workforce Study”, “Millennials at Work”, PWC “US Workplace Survey 2013”, Gensler Research, Jamf “2016 Employee Choice Program Survey”
- Battery life varies by use and configuration. See www.apple.com/uk/batteries for more information.
- Source: https://www.apple.com/education/higher-education/success-stories/university-kentucky/?utm_source=chatgpt.com